Thales unveils large-scale event and crisis management system

Thales presents its new integrated system for large‐scale event management and crisis management. Designed for civil security forces, this solution enables more effective collaboration between deployed units and command centres.

The authorities and forces responsible for public safety and security must contend with increasingly frequent and wide‐ranging incidents, from crime and accidents to natural disasters and crisis situations. They also need to process and analyse an ever‐growing volume of information and intelligence data gathered on the ground.

These trends present a new set of challenges for security professionals. At command level, the risk is information overload. For units, response times can be slower, due to an inability to sort and analyse information.

To meet this need for increased efficiency, Thales has developed a new solution incorporating the key conventional functions — situation awareness, management of command information and crisis management system resources — combined with new modules, such as advanced decision support and asset coordination.

Operations managers now have a clear picture of forces deployed on the ground, via a touchscreen tablet. Coordination officers at a command centre can monitor overall operations as they evolve, using a screen wall. This ability to disseminate the right information, calibrated to the needs of each user, according to their level of responsibility, is a distinctive feature of the new Thales solution.

The system is designed around the key objectives of mobility, with the use of smartphones and tablets, and access to multimedia data, including still and video imagery. With the Thales solution, users of standard devices have access to secure applications tailored to the needs of decision‐makers and personnel in the field. These applications include Field Observer, which instantly enriches situation updates with georeferenced still and video imagery.

A mobile component developed in partnership with Renault Trucks Défense offers additional functions, such as 'last mile' reconnaissance imagery, thanks to a micro‐UAV.

To improve operational efficiency from the highest decision levels of government through to agency personnel on the ground, Thales has developed new tools based around communities of interest, information sharing and a coordinated vision of all phases of an intervention, from planning to debriefing. As a result, the authorities have a real‐time picture of the situation to support a proactive and timely resolution.

This integrated and collaborative solution can be deployed at a national or regional operations centre or on‐site in a mobile command vehicle.

From the design concept of this new solution, Thales has drawn on its world‐class experience and credentials in public safety and security, such as the Ciudad Segura (secure city) project in Mexico, where Thales helps protect the people of Mexico City from a wide range of risks, and in France, where Thales developed the BDSP public security database for the Gendarmerie Nationale.